Business Development / Client Liaison

Ils Dunn-De Wit (Director)

E-mail: ils@1stpsych.co.uk

With over 20 years’ experience at senior level in the medicolegal sector, Ils heads our Business Development department. Ils is the point of contact for both new business enquiries and for maintaining communications with both valued agents/clients and clinical experts.

Ils’s vast medicolegal experience and comprehensive understanding of client requirements and obligations ensures clients are allocated the most suitable expert for their case and receive a timely efficient service adhering to professional standards and court deadlines.

Tsz (Owen) Leung (Graduate Management Trainee)

E-mail: owen@1stpsych.co.uk

Originally from Hong Kong, Owen recently graduated with a BSc (Hons.) in Business at Manchester Metropolitan University. Owen brings an analytical mindset, excellent IT systems skills, a valuable knowledge of business marketing and strategic planning.

A dedicated team player (a skill he presumably gained at university rather than by watching his beloved Spurs) Owen assists Ils Dunn-De Wit, combining a collaborative, friendly approach towards meeting client expectations.

Support Services

Amy Walters (Team Leader – Case Management)

E-mail: amy@1stpsych.co.uk

Responsible for managing daily communication and administrative support, Amy oversees the full case management journey from initial instruction, through confirming appointments and delivering case reports. Amy organises conferences and ensures all records and documentation are maintained.

With an eye for detail, Amy is skilled at anticipating the information support required and streamlining processes to keep cases moving smoothly. Six years’ experience in the medicolegal sector, and previous experience in the financial sector has given her extensive experience in handling sensitive information and client care.

Nataniel Da Silva (Case Administrator)

E-mail: nataniel@1stpsych.co.uk

Our Portuguese ‘Man-o-War’, Nataniel coordinates and tracks medicolegal cases, and provides vital, seamless support and service delivery to clients and consultants.

A strong knowledge of IT systems, excellent organisational skills, and with a confident, approachable manner, Nataniel ensures his own high standards are consistently met.

Charlie Clark (Case Administrator)

E-mail: charlie@1stpsych.co.uk

A native Bristolian and graduate of UWE, Charlie coordinates and tracks medicolegal cases. Organised, focused and with a strong attention to detail, Charlie thrives on the pressure of a fast-paced environment.

Self-motivated and ambitious, Charlie’s excellent communication skills and pride in delivering results in a timely and exacting manner make him a vital part of the team.

Finance

Baz Scott (Director)

E-mail: accounts@1stpsych.co.uk

After post-graduate studies at St. Andrews University (Psychology/Adult Safeguarding & Protection), Baz returned his first love of crunching numbers (sad statistics geek!).

A specialist in strategic planning and policy frameworking, Baz works closely with Zahra Derekhshan to ensure an efficient, slick accounts service, whilst endeavouring to remain invisible behind a stack of spreadsheets.

Zahra Derakhshan (Accounts/Business Analyst)

E-mail: zahra@1stpsych.co.uk

A BSc (Hons.) graduate of Heriot Watt University in International Business & Marketing, Zahra is the point of contact for accounts enquiries and reconciliation. Zahra brings experience of marketing and corporate account management in addition to her academic attributes.

Uber-organised, Zahra performs a vital role in client support services and credit control. An IT whizz, her gentle, client-friendly nature masks a steely determination for perfection and accountability in accuracy.